Rejoined SW last night but cant access sw online

It depends if you registered with lifeline online before I'd imagine.

If you did then I guess your old username and password will become active. If not you'll need the pin number that goes with your card and your c should be able to give this to you.

If it's something else...sorry.....lol
 
Your pin number will have been reset when they reset your old card - ask your C for your new pin number x
 
I found exactly the same. I rejoined last wk, thought my old log in would work but it doesn't. I asked tonight and they gave me a pin to use, I'll try it at work tomorrow :)
 
It normally takes about 24hrs from joining up at a meeting to when it works online for you - your consultant should have told you this!

Glad it's all working now :)
 
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