someone please help fridge freezer

my fridge freezer is overfreezing to the point i cant open the drawers can someone tell me is the dial supposed to be low ie 1 or high ie 4 im lost

i would say low x

That kept happening to my freezer. There was a hole in the inside lining which was causing it. In the end I just bought a new (much better quality) one. It might be worth defrosting and taking out all the drwas and making sure that there are no holes.

UK Whitegoods - Domestic Appliance Help &Advice is a mine of information and there is a forum where you can ask engineers for advice.

Yeah I was thinking it would probably need to be defrosted more than anything. Have you defrosted recently? Settings won't matter hugely because they are designed to run at those temps.